Frequently Asked Questions
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Kako se održavaju šalice? How to maintain mugs?
HR: Radi dugotrajnosti šalica preporuka je šalice prati ručno i izbjegavati nagle promjene temperature (mikrovalna).
U slučaju da šalice sadrže zlato nikako se ne smiju zagrijavati u mikrovalnoj pećnici zbog mogućnosti iskrenja i ostalih mogućih opasnosti.
ENG: For the longevity of the cups, it is recommended to wash them by hand and avoid sudden temperature changes (microwave). If the cups contain gold, they should never be heated in the microwave due to the possibility of sparking and other potential hazards.
Koliko se čeka na dostavu? How long does it take for delivery?
HR: Za Hrvatsku je poštarina besplatna i potrebno je 3-7 radnih dana.
Za inozemnstvo je potrebno 14-30 dana za dostavu ovisno o mjestu stanovanja.
ENG: For Croatia, shipping is free and takes 3-7 business days. For international shipping, delivery takes 14-30 days depending on the location.
Kako naručiti personaliziranu šalicu? How to order a personalized mug?
HR: U webshopu postoji personalizirana šalica
Na tom linku se odabere veličina, boja gline i broj riječi. U slučaju da želiš više riječi ili nekakav crtež, slobodno se javi mailom:
antoniavicic@gmail.com
ENG: In the webshop, there is a personalized mug.
On that link, you can select the size, clay color, and number of words. If you want more words or some kind of drawing, feel free to contact me via email:
antoniavicic@gmail.com
Koliko se čeka na personaliziranu šalicu? How long is the wait for a personalized mug?
Čeka se oko mjesec dana, ponekad dulje ili kraće. Svatko tko naručuje personaliziranu šalicu za bitan datum, imaj na umu da se mogu dogoditi greške, da proces može potrajati, da nešto može iskrsnutil zato se javi puno ranije.
The wait is about a month, sometimes longer or shorter. Anyone ordering a personalized cup for an important date, keep in mind that mistakes can happen, the process can take time, and something may come up, so please contact us well in advance.